Our Work in Action

Challenge: Northville's outdated fare collection system led to long queues and inefficient operations.

Solution: MeridianFlow Transit implemented a comprehensive NFC and QR-based contactless payment system across all buses and trains, integrated with a central backend for real-time data.

Results: A 40% reduction in passenger boarding times and a 25% increase in daily ridership within the first year.

Challenge: Passengers often experienced confusion and missed connections due to lack of timely, accurate information at stations.

Solution: We installed high-definition digital display boards at 50 key stations, showcasing real-time train schedules, service alerts, and platform changes.

Results: Improved passenger satisfaction by 30% and a significant reduction in customer service inquiries related to delays.

Challenge: Manual fare collection on metropolitan buses led to slow boarding and revenue leakage.

Solution: MeridianFlow Transit designed and installed custom automated fare collection gate development at key bus hubs and integrated contactless card readers on all 300 buses.

Results: Boarding times decreased by an average of 35 seconds per stop, leading to improved route adherence and annual savings on operational costs.

Challenge: Passengers struggled with planning multi-modal journeys and accessing real-time transport information on the go.

Solution: We developed a bespoke journey planning mobile application that offers real-time bus and train tracking, personalized journey suggestions, and integrated mobile ticketing.

Results: The app achieved over 100,000 downloads in its first six months, leading to a noticeable improvement in rider engagement and transit utilization.

Challenge: The outdated ticketing system and lack of modern amenities on urban ferries deterred potential riders.

Solution: MeridianFlow Transit implemented a new smart ticketing system compatible with existing city-wide transport cards and installed digital information screens and charging points on all ferries.

Results: A significant increase in tourist ridership and a 20% growth in local commuter satisfaction, reinforcing ferries as a viable transport option.

Challenge: The rapid expansion of the Green Line Metro required expert installation and ongoing maintenance of new fare collection and access control systems.

Solution: We provided end-to-end installation services for all automated fare collection gates, real-time display units, and security systems at 15 new metro stations, followed by a comprehensive long-term maintenance contract.

Results: Flawless system launch that enabled the metro extension to open on schedule, with continuous high performance and minimal downtime.