Privacy Policy

Last Updated: October 26, 2023

At MeridianFlow Transit, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, company name, and any other information you choose to provide (e.g., through contact forms, consultation requests).
  • Usage Data: Information automatically collected when you access or use our website. This may include your IP address, browser type, operating system, referral URLs, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services.
  • Improve, personalize, and expand our website and services.
  • Understand and analyze how you use our website and services.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Process your inquiries and requests (e.g., for consultations).
  • Find and prevent fraud.
  • Comply with legal obligations.

3. Disclosure of Your Information

We may share your information in the following situations:

  • With Your Consent: We may disclose your personal information for any purpose with your consent.
  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., email delivery, hosting services, analytics).
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

4. Data Security

We implement a variety of security measures designed to maintain the safety of your personal information. Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. We will do our best to protect your personal information, however, transmission of personal information to and from our website is at your own risk.

5. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Your Privacy Rights

Depending on your location, you may have the following rights concerning your personal information:

  • The right to access personal data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request erasure of your personal data.
  • The right to object to processing of your personal data.
  • The right to request restriction of processing your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the details below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MeridianFlow Transit
4502 Blackhorse Lane, Suite 3A
London, Greater London, N17 6QY, UK
Email: info@meridianflowtransit.co.uk
Phone: +44 20 7946 0876